FAQ
Got questions?
We've got answers.
Everything you need to know about the towel, shipping, and care.
No. The 800 GSM fiber density and ultra-soft pile are specifically engineered to prevent micro-scratches. 100,000+ fiber loops per square inch means there's nothing abrasive touching your clear coat. Always use on a freshly washed, grit-free surface for best results.
Yes — all of them. The tagless, scratch-free design is safe on every paint type: gloss, matte, ceramic-coated, and vinyl wraps. For ceramic coatings specifically, the waffle weave is ideal — it lifts water without disrupting the coating layer.
Night and day. Bath towels are cotton — they smear water around, leave lint, and drag microscopic grit across your paint causing swirl marks. The F1rstmile towel is 800 GSM microfiber — it absorbs, lifts, and holds. One pass. No streaks. No lint.
GSM stands for grams per square metre — it measures the density and thickness of the fabric. Most cheap microfiber towels are 300–400 GSM. At 800 GSM, the F1rstmile towel holds up to 8× its own weight in water. That means one pass per panel, not three.
Keeping your clean towel clean. A microfiber towel picks up everything — dust, grit, hair. The black matte zip pouch keeps it protected between uses so it's always ready to go. Not just packaging. Actually useful.
Cold wash, 30°C maximum. No fabric softener — it coats and clogs the microfiber loops, permanently reducing absorption. Do not wash with cotton items (lint transfers). Low tumble dry or air dry. No ironing.
After every 3–5 uses, or when you notice reduced absorption. If it stops pulling water off the panel cleanly, it's time for a wash. Simple rule: if it feels heavy and wet after a single wipe, wash it.
Maintained correctly — cold wash, no fabric softener, low tumble dry — 300+ wash cycles. That's years of use from a single towel. Most people replace theirs before it actually wears out.
Always start with a dry towel. A wet towel is already saturated and won't absorb effectively. The 4 usable faces (fold twice) mean you can keep working with one towel across a full car before needing to swap.
We ship across Europe. Orders are processed and dispatched from Dubai. Standard delivery is 5–10 business days depending on your location. We're working on expanding to more regions — stay tuned.
Free shipping on orders over €50. For orders below €50, a flat shipping fee applies at checkout based on your country. The towel is €15 — so a single order ships with a small fee, but it's worth it.
We accept returns on unused, unopened products in original packaging within 14 days of delivery. Once the product has been opened or used, it cannot be returned — microfiber is a hygiene and textile care item and falls under the EU hygiene exclusion (Consumer Rights Directive Art. 16e). If your order arrives damaged or defective, email us with a photo within 48 hours — we send a replacement immediately at no cost, no return required.
You'll receive a shipping confirmation email with a tracking link once your order is dispatched. If you haven't received it within 2 business days of ordering, check your spam folder or contact us.
Still not sure?
Try it. €15. Free returns within 30 days.
If it doesn't outperform everything in your garage, send it back.