Who We Are

F1rstmile Car Care. Legal entity registered in Riga, Latvia. We operate the online store at f1rstmilecarcare.com.
Data controller contact: info@f1rstmilecarcare.com

What We Collect

• Contact information — name, email address, phone number
• Delivery information — shipping and billing address
• Payment information — processed securely by Shopify Payments. We never store card details.
• Order information — products purchased, order history, transaction details
• Device & browsing data — IP address, browser type, pages visited (via cookies and Shopify analytics)

How We Use Your Data

• To process and fulfil your order
• To send order confirmation and shipping updates
• To respond to customer service enquiries
• To send marketing emails — only if you opt in (unsubscribe anytime)
• To improve our store and product offering
• To comply with legal obligations

Legal Basis for Processing

Who We Share Data With

• Shopify — our e-commerce platform and payment processor
• Shipping carriers — to fulfil and track your order
• Legal authorities — only if required by applicable law

We do not sell, rent, or trade your personal data to any third party.

Your Rights Under GDPR

• Access — request a copy of your personal data
• Rectification — correct inaccurate data
• Erasure — request deletion of your data
• Restriction — limit how we process your data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — for marketing communications at any time

To exercise any right, email info@f1rstmilecarcare.com. We respond within 30 days. You may also lodge a complaint with your national data protection authority.

Cookies

We use essential cookies (required for checkout) and analytics cookies (to understand how people use our store). You can manage cookie preferences through your browser settings.